WHSmith

Company Name WHSmith

Years of Operation Founded in 1792

Location Headquartered in Swindon, England, United Kingdom

Overview WHSmith is a prominent British retailer, established in 1792 by Henry Walton Smith and his wife Anna in Little Grosvenor Street, London. Initially starting as a news vendor, the company gradually expanded its offerings to include books, stationery, magazines, newspapers, entertainment products, and convenience items. Today, WHSmith operates across the United Kingdom and internationally, with stores in airports, train stations, high streets, and online platforms.

Notable Offerings

• Books (fiction, non-fiction, children's books)

• Stationery (pens, notebooks, office supplies)

• Magazines and newspapers

• Entertainment products (DVDs, CDs, video games)

• Convenience items (snacks, drinks, travel essentials)

Mission To provide customers with convenient access to a diverse range of products, from books and stationery to travel essentials, while delivering exceptional service and value.

Core Values

1. Convenience: Offering a wide range of products in convenient locations.

2. Quality: Providing high-quality products and services to customers.

3. Customer Service: Ensuring excellent customer service and satisfaction.

4. Innovation: Adapting to changing customer needs and market trends.

5. Community: Engaging with and supporting local communities.

Legacy WHSmith has a rich history spanning over two centuries, evolving from a news vendor to a leading retailer in the United Kingdom. The company's commitment to convenience, quality, and customer service has contributed to its enduring success and continued relevance in the retail industry.

Impact WHSmith plays a significant role in providing customers with access to essential products and entertainment items, particularly in travel hubs such as airports and train stations. Its presence in both physical stores and online platforms allows for convenient shopping experiences for a diverse customer base.